Absolutely! Our presence is firmly established and continuing to grow. Our dynamic team frequently travels to foster innovation and partnership, but we maintain strong home bases. Our primary headquarters are in Raleigh, complemented by secondary offices in Nashville and Tampa. We're excited about expanding further and look forward to opening more locations in the near future.

Absolutely! With our referral program, both you and your friends win. When you refer someone to MasRefund and they successfully file their taxes with us, both you and the referred friend each receive $10. You can earn up to $500 per year through this program. Just share your unique referral code, and enjoy the rewards together. It's our way of thanking you for introducing MasRefund to others!

Our customer support team is here for you. Just email us at hello@masrefund.com for any assistance.

Filing depends on your income level. Our app can guide you on whether you need to file and how to maximize your refund.

Scan your W-2s and 1099Gs with our app. Our AI technology will handle the calculations and guide you through each step.

We strongly encourage our customers for that added layer of protection and peace of mind. Enough stressful events are happening in our lives, by purchasing MasComfort, we remove one more potentially stress-creating event.

The App offers IRS audit protection insurance, which includes representation services in response to letters received from the Internal Revenue Service (IRS).

It is $9.99 for each year you file taxes using the MasRefund app.

Yes, your privacy is our top priority. We use encryption and follow strict security practices to protect your data.

Yes, we understand the importance of accessibility. MasRefund is fully bilingual, offering all features and support in both English and Spanish. You can easily switch between languages in the app settings to use the app in the language you're most comfortable with.

The app is free to download. Filing fees are $24.99 for single filers and $49.99 for married couples.

AI, or Artificial Intelligence, in our app, is like a smart assistant that accurately calculates your taxes, making the process easy and efficient for you.

Simply recharge your phone and continue where you left off. Your progress is saved automatically.

Our app works on a variety of smartphones and tablets. It's user-friendly and doesn't require a computer.

The beauty with our app, should the scanning feature not work, please carefully enter the data manually. Take your time when using manual process to avoid data entry errors.

Yes, simply create a separate account for each family member who needs to file taxes.

We update the app regularly and you'll receive notifications about new features and improvements.

We use advanced OCR technology for precise data extraction, supported by validation checks for accuracy.

You can sign up with a phone number, but an email is needed for IRS communication. Our process is fully digital for your convenience.

Yes, our website offers user-friendly guides and resources to help you understand your taxes better.

Not this year. And come back next year. We are working hard we can serve you in 2025.

The first option is to return to the agency that prepared and filed your 2022 tax return. If that option is not available to you, then please take a look at the following options: Here are the three ways to get transcripts: 1) Online: People can use Get Transcript Online to view, print or download a copy of all transcript types. They must verify their identity using the Secure Access process. Taxpayers who are unable to register or prefer not to use Get Transcript Online may use Get Transcript by Mail to order a tax return or account transcript type. Taxpayers should allow five to 10 calendar days for delivery. 2) By phone: Taxpayers can call 800-908-9946 to request a transcript by phone. Transcripts requested by phone will be mailed to the taxpayer. 3) By mail: Taxpayers can complete and send either Form 4506-T or Form 4506-T-EZ to the IRS to get one by mail. They use Form 4506-T to request other tax records: tax account transcript, a record of account, wage, and income, and verification of non-filing. These forms are available on the Forms, Instructions, and Publications page on IRS.gov. Request a copy of a tax return from the IRS Prior year tax returns are available from the IRS for a fee. Taxpayers can request a copy of a tax return by completing and mailing Form 4506 to the IRS address listed on the form. There's a $43 fee for each copy and these are available for the current tax year and up to seven years prior.

Starting next year, you'll be able to file taxes for previous years through our app.

Yes, the app includes tools for early tax liability estimation, helping you plan ahead.

We will be ready to serve you in 2025.

We're adding this feature by 2025 to make your tax filing even more comprehensive.

Absolutely. Our app supports filing for both, streamlining the entire process for you.

Yes, you'll get a detailed summary to review everything before you submit your return.

If you have purchased MasComort audit protection, just contact us via Chat or email us a copy of the letter to support@mascomfort. Our tax specialists will contact you for any additional information. Be rest assured we have your back.

Our team constantly updates the app to reflect the latest tax laws and regulations.

If you have our MasComfort IRS audit protection, we'll handle it at no extra cost. Without it, we offer assistance for a $499 fee.

We will support that in 2025.

Definitely! If you have income from W2s or 1099Gs, our app can accurately handle multiple sources.

Not this year. Our dev team is working hard to get this included for next year.

Yes, the app asks questions to determine which credits and deductions you qualify for, based on your unique situation.

We're working on it! For now, check your refund status directly on the IRS website: https://www.irs.gov/refunds.